Support
We read every message. Most replies go out within a couple of days.
Need a hand? Email support@stowstorage.app and include your iPhone model and iOS version — it helps us pin things down quickly.
Frequently asked
How do QR labels work?
Every box gets a short code and a matching QR label. Open a box, tap the share or print icon, and print the label — then stick it on the physical box. Scanning it with the center Scan button in the app opens that box’s contents straight away.
Does my inventory sync between devices?
Yes, through your own iCloud account. Sign into the same Apple Account on both devices and make sure iCloud Drive is enabled for Stow. Sync happens in the background and can take a moment on a slow connection.
Can I share with my family?
You can share a location with other people using iCloud sharing, so everyone sees the same boxes and items. Look for the share icon on a location.
How do I export a list for donations or taxes?
Open a box (or a location) and choose Itemized. You’ll get a manifest with a by-category summary and every item listed exactly once, which you can print or export as a PDF. Because an item can carry more than one category, the manifest notes where tag counts overlap so the totals never look contradictory.
What happens if I run out of free space?
The free version has limits on locations, boxes, items, and categories. Stow Plus removes all of them and turns off ads — either as a one-time purchase or a monthly subscription.
I bought Plus but it isn’t showing up.
Go to the You tab and tap Restore purchases, making sure you’re signed into the same Apple Account you bought with. If it still doesn’t appear, email us.
How do I back up my inventory?
Your data is included in your normal iPhone backup (iCloud Backup or a computer backup). For anything critical, exporting a PDF manifest gives you a copy you can read anywhere.
How do I delete my data?
Deleting an item, box, or location removes it everywhere your inventory syncs. To remove everything, delete the app and then clear its iCloud data in iOS Settings → your Apple Account → iCloud → Manage Account Storage.
Still stuck?
Email support@stowstorage.app with what you expected to happen and what happened instead. Screenshots are always welcome.